Refund policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition without use, without a broken seal that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at nutrachoiceofficial@gmail.com. Please note that returns will need to be sent to the following address: [9-10, Safal-1 Ind. Estate, B/H Zaveri Estate, Kathwada, Ahmedabad-382430, INDIA]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at nutrachoiceofficial@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like Apple Cider Vinegar Effervescent with Mother for weight loss. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Money-back Guarantee
If you used the product properly as mentioned in the product and did not get improvement, you can mail us and explain your concern at nutrachoiceofficial@gmail.com with proofs. Our team will review it. We will accept your request if we find genuine case.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 working days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 7 working days have passed since we’ve approved your return, please contact us at nutrachoiceofficial@gmail.com.